The Cynergy Way
What do you mean…Cynergy Way?
The difference between a good shop and a great shop is one fundamental reason, it’s service department.
Our shop is more than the best place around to buy a bicycle. We exist to make the cycling life a part of your daily existence and to do this you have to have a bike that works perfectly. Whether you are riding a bike for fitness, are an avid racer or just want to “get that old bike in the garage” brought back to life, our service department is here to take care of you. We believe in our service so much we offer an unconditional guarantee – if it doesn’t work right you don’t pay for the bill.
The fact is, we pride ourselves on having the best-trained staff in the business; we call our Service Department “Pro” for good reason, it’s true. They were the best when we hired them and we have given them the resources to distinguish Cynergy as no other shop. This is, after all, Los Angeles, where knowledge and service are expected to be exemplary. If there’s a training program available, whether it is in bicycle service or customer service, we’ve sent our staff to be educated.
When it comes to maintaining bikes, we get it. Proper maintenance is time-consuming and while most shops pride themselves on how quickly their mechanics work, we give our techs the time to do the job right. More time means more thorough inspections and more proactive care.
Our knowledge of the bikes our customers ride is so complete that when our manufacturers look for advice on how to make their bikes more durable, easier to service and perform better, they come to us. They know our staff have seen it all and gotten every question out there. And when they have a new product to introduce, we see it first to make sure it meets expectations.
We’re proudly a Authorized Campagnolo Pro-Shop. Meaning we’re able to service, sell and work closely with Campy.